Protect your installation

• Water softener (must be connected independently from the septic installation because of backwashes carried out during the night)
• Residues from a garbage grinder
• Waxes and resins
• Spa or pool (interior or exterior) water or backwash water
• Wastewater from a recreational vehicle (tent trailer, house trailer, etc.)
• Oils and greases (engine, cooking, etc.)
• Paints and solvents
• Pesticides (all types)
• All petroleum products
• All toxic products
• All septic tank additives
• Any substance which is not easily biodegradable (e.g., coffee grains, cigarette butts, sanitary pads, tampons, condoms, cotton swabs, etc.)

For additional instructions, refer to the Owner's manual

During winter, water contained in a septic system will be maintained at a temperature between 4 and 8 degrees Celsius. The microorganisms in the water will also generate some heat while digesting the particles contained in the wastewater.

With a new installation, the water in the septic system and tank is clear and contains few particles. The water may therefore cool more rapidly.

However, it is rare that water contained in septic tanks, pumping stations, piping or fields will freeze. The probability of the water freezing is higher in the absence of snow cover or if the outdoor temperature drops below -25 degrees Celsius. Following an extended period of non-use during an intensely cold or snowy period, some ice may form on certain internal components

About the Ecoflo

The Ecoflo is a Biofilter. Under normal operating conditions, the filtering media (natural organic matter) is never submerged in water and only maintains minimal water content. The water and organisms that are present also maintain a temperature that varies between 4 and 8 degrees Celsius. Therefore, no particular precaution needs to be taken with respect to the Ecoflo's components. Intense cold will in no way hinder the efficiency of the Ecoflo Biofilter treatment.

Recommendations applicable to all septic installations

• Leave the snow that covers the septic equipment.
• Do not leave water running in the residence if the water risks entering the septic system. This cold water will cool off the interior of the septic tank.
• It is not necessary to have the septic tank emptied before a prolonged period of absence. The snow covering it will serve as natural insulation.
• It is not necessary to empty the water contained in the septic tank's pumping station. As a precautionary measure, it is suggested to empty the basin of the pumping station.
• The pumping station's outlet must not be equipped with a retaining valve. Also, make sure the outlet does not contain stagnant water that could freeze.
• It is recommended to leave the snow that covers the pumping station.

After the installation of your Ecoflo Biofilter septic installation, one of our local service partners will contact you to make an appointment for the Start-Up Visit*, which takes place on the property where the system is installed. This first visit is included in the purchase price of the biofilter and is the best way to protect your investment.

*In territories where the service is offered.
Click here for more details

Year 1

Ecoflo

Governmental authorities governing the installation and maintenance of all onsite wastewater treatment systems of isolated dwellings, require that the maintenance of every unit be performed by a person who is knowledgeable about handling septic systems and is authorized to do so by the manufacturer.

Regulation also stipulates that owners of this type of septic installation have entered into an agreement with the manufacturer whereby servicing and maintenance of the treatment unit and its related component will be carried out annually by a qualified technician.

This contract must be renewed every year by the homeowner. Premier Tech Aqua sends a reminder to every owner when it’s time to renew the contract.

Tertiary treatment system

A typical service schedule for a tertiary treatment system is to have it inspected and sampled twice per year. Please consult local regulations to determine service requirements.

Owners must keep all maintenance records for their septic system and provide these documents to local authorities, if required.

The owner is responsible for all samplings.

For a list of companies offering sampling services in your area, please send an email to pta-maintenance@premiertech.com

Subsequent years

Ecoflo followed by a tertiary treatment system:

Each registered Ecoflo system is inspected on a yearly basis. That this annual maintenance honors the warranty of the Ecoflo Biofilter and makes certain that the system respects all regulation in effect.

This contract may also cover the tertiary treatment system, if applicable
For more information on the PTA annual inspection program

Septic tank pumping:

The pumping of your septic tank is not included in the PTA Annual Inspection Program. Therefore, you must consult your municipality to verify the following aspects:

• The required pumping frequency (generally once every two years for a principal residence and once every four years for a secondary residence).
• The existence of a contract between your municipality and a service company (indicated on your tax account).
• In the absence of an available contract through your municipality, you are responsible for having your septic tank pumped as required by your municipality.

For a list of companies offering septic tank pumping services in your area, please send an email to pta-maintenance@premiertech.com

Replacement of the filtering media:

The Ecoflo's filtering media is guaranteed for a period of 8 (the septic tank must be equipped with an effluent filter). Over 75% of all filters installed last beyond their guaranty period reach a useful life of up to 15 years. The replacement of the filtering media, at the end of its useful life, is performed without damaging the existing landscaping seeing as it is accessible through the lid. If the filtering media is replaced by a professional trained by the manufacturer and knowledgeable on the handling of used filtering media, the filter's guarantee is automatically renewed for another 8-year period.

Professionals recommend setting aside $10 per month to cover the filtering media's eventual replacement.